Session Two: Assignment One Question

Which departments within the company are integrated within the Order-to-Delivery process ?

1. Sales and marketing department
2. Warehouse and shipping department


Which steps are included in the Order-to-Delivery process ?

Firstly, use the item master data to confirm the information of the customers. Also create the sale order with few clicks.
After that, warehouse can see the order in the sap system. It can show the details such as item order, customer ship to address and more. Click the pick and pack manager to double check the item packaging.
Lastly, they can print the delivery notes and the picking list for the shipment. when the shipment pick up by the carrier, the status will be update and e-mail to the customer with complete checking details.


What factors would you consider when deciding whether ERP is suitable or not for a small business ?

For the small business, cost is one of the main consideration! different system will charge you different price that focus on what you need. Actually, ERP can allows a company to amtomate and integrate the majority of its business processes and share common data and practices across the enterprise. It also allows the same data to be used by multiple functions and business processes , produce and access informetion in a real-time environment. Therefore, ERP is suitable for a small business that the consultant will set the system to fit the company. Just thinking of the cost.

On the other-hands, the company culture , company's future objective are also in our consideration. You need to think if the system easy use or not. Since you need to train their employees to use the system if the system can use easily for efficiency.

Session 1: Assignment One Question ---- ANS

Think of a business or organization that you admire, then describe two examples of how that business is supported by information systems. For example, do they use it for operational excellence ? Or do they use it to create new products and services ?


Nowadays, many businesses achieve their objective with information systems. Such as to achieving operational excellence, developing new products and services, attaining customer intimacy and service, improving decision making, promoting competitive advantage and ensuring survival.


Sample 1
RFID (radio frequency identification) is a sample of the information systems. Hong Kong International Airport implements this system to identify the baggage tags for enhancing operational efficiency and customer service.
RFID tags combine an embedded RFID chip with a barcode so that be read more quickly, contain more data and are more reliable compare with barcode only tags. It requires the scanner to be in close proximity to the tag, RFID tags can be read from a distance and at an angle.
From this sample, we can see that the role of information system in a business is to improve bag tag read rate and BHS operational efficiency and capacity.


Sample 2
Savings international ltd, which I working for, is using SAP to be information system. This system allows us to act quickly with increased insight, efficiency, and flexibility. We can make invoice no matter for sale and purchases. We also can use it to print the reminder, statement, sales report, etc. All of our collage can search the information what they want by SAP at the same time!By using this system, I can check the stock anytime to handle the sale order easily. I will know immediately when there is out of stock. Moreover, we can identify to different account for holding stock in the system. It is very convenience to arrange the stock for every sale account.

SAP BUSINESS ONE : http://www.youtube.com/watch?v=aJi1DIzkg6g

oh..my god!

it's so hard for me to post the article with english.
since my english is not good even in garmma,wirting organizing,etc.
Actually, I saw the question 1 & 2 last week but i don't want to face them.HAHHA~
however, I must to do it now and try my best to ans all of I.T question .
I hope you can understand what i mean!~!~!~^^

HELLO TO EVERYONE~~~

MY NAME : AU KA WAN , KAREN
STUDENT NO : 10425269